How Should Google Reviews Be Answered

How to Respond to Google Reviews?

Your customers have taken the time to write and post comments on Google Reviews. So, responding to these comments can show them that you care about your customers and their experience. In addition, businesses that respond to comments on Google Reviews have higher rankings. Responding actively and professionally to negative reviews can also reduce their negative impact and help improve your business performance. To respond to a comment on Google Reviews:

Sign in to your Google Business profile.

Select the Customers option.

From the options available, click on Reviews. Then you can select the comment you want to respond to.

Select the blue option on the left and bottom of the comment to open a box for you to respond to.

Type your response in this box and then submit it.

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